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CSCW
2004
ACM
14 years 1 months ago
QnA: augmenting an instant messaging client to balance user responsiveness and performance
The growing use of Instant Messaging for social and work-related communication has created a situation where incoming messages often become a distraction to users while they are p...
Daniel Avrahami, Scott E. Hudson
HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
14 years 29 days ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
FMCAD
2008
Springer
13 years 9 months ago
Going with the Flow: Parameterized Verification Using Message Flows
A message flow is a sequence of messages sent among processors during the execution of a protocol, usually illustrated with something like a message sequence chart. Protocol design...
Murali Talupur, Mark R. Tuttle
SIGCSE
2008
ACM
131views Education» more  SIGCSE 2008»
13 years 7 months ago
Compiler error messages: what can help novices?
Novices find it difficult to understand and use compiler error messages. It is useful to refine this observation and study the effect of different message styles on how well and q...
Marie-Hélène Nienaltowski, Michela P...
CHI
2004
ACM
14 years 8 months ago
Interviewing over instant messaging
Interviews are a cornerstone of human-computer interaction research. As a research method, they can both be deeply valuable and distinctly challenging. Pragmatic challenges of int...
Amy Voida, Elizabeth D. Mynatt, Thomas Erickson, W...