Design decisions for complex, component-based systems impact multiple quality of service (QoS) properties. Often, means to improve one quality property deteriorate another one. In ...
Anne Martens, Danilo Ardagna, Heiko Koziolek, Raff...
We consider multi-rate peer-to-peer multi-party conferencing applications, where different receivers in the same group can receive videos at different rates using, for example, sc...
Miroslav Ponec, Sudipta Sengupta, Minghua Chen, Ji...
In recent years, there has been great interest in scenario-based design and other forms of user-centred design. However, there are many design processes that, often for good reaso...
Ann Blandford, Suzette Keith, Richard Butterworth,...
The design of Interactive TV services is in an experimental phase. The design of these services needs a more structured approach that enables the actors involved to cooperate and ...
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...