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» Methodological Approach for Developing a KMS: A Case Study
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QOSA
2010
Springer
15 years 2 months ago
A Hybrid Approach for Multi-attribute QoS Optimisation in Component Based Software Systems
Design decisions for complex, component-based systems impact multiple quality of service (QoS) properties. Often, means to improve one quality property deteriorate another one. In ...
Anne Martens, Danilo Ardagna, Heiko Koziolek, Raff...
ICMCS
2009
IEEE
138views Multimedia» more  ICMCS 2009»
15 years 2 months ago
Multi-rate peer-to-peer video conferencing: A distributed approach using scalable coding
We consider multi-rate peer-to-peer multi-party conferencing applications, where different receivers in the same group can receive videos at different rates using, for example, sc...
Miroslav Ponec, Sudipta Sengupta, Minghua Chen, Ji...
173
Voted
IWC
2007
134views more  IWC 2007»
15 years 4 months ago
Disrupting digital library development with scenario informed design
In recent years, there has been great interest in scenario-based design and other forms of user-centred design. However, there are many design processes that, often for good reaso...
Ann Blandford, Suzette Keith, Richard Butterworth,...
124
Voted
ACMICEC
2007
ACM
114views ECommerce» more  ACMICEC 2007»
15 years 8 months ago
A service system design approach for ITV banking
The design of Interactive TV services is in an experimental phase. The design of these services needs a more structured approach that enables the actors involved to cooperate and ...
Els vandekar, Jessica Groeneweg
135
Voted
HICSS
2005
IEEE
176views Biometrics» more  HICSS 2005»
15 years 10 months ago
Architecture for Customer Relationship Management Approaches in Financial Services
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...