260 search results - page 11 / 52 » Methodology for customer relationship management |
DOLAP
1999
ACM
14 years 1 days ago
1999
ACM
We use the event-entity-relationship model (EVER) to illustrate the use of entity-based modeling languages for conceptual schema design in data warehouse environments. EVER is a g...
HICSS
2002
IEEE
14 years 20 days ago
2002
IEEE
IT professionals are finding that more of their IT investments are being measured against a knowledge management (KM) metric. Those who want to deploy foundation technologies such...
ECIS
2001
13 years 9 months ago
2001
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
IQ
2004
13 years 9 months ago
2004
: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
JCIT
2007
13 years 7 months ago
2007
Enterprise Resource Planning (ERP) and related systems such as Supply Chain Management (SCM) and Customer Relationship Management (CRM) are incorporating decision support tools an...