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» Methodology for customer relationship management
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WOA
2004
13 years 9 months ago
Customer information sharing between e-commerce applications
The management of one-to-one business interaction is challenged by the latency in the acquisition of information about the individual customer's preferences. Although sharing ...
Barbara Negro, Angelo Difino, Fabio Bellifemine, G...
HICSS
1999
IEEE
152views Biometrics» more  HICSS 1999»
14 years 20 hour ago
Incorporating Semantic Relationships into an Object-Oriented Database System
Semantic relationships, those class-to-class connections that carry inherent support for constraints and various other functionalities, play an important role when building inform...
Li-min Liu, Michael Halper
KCAP
2003
ACM
14 years 29 days ago
Design of customized web applications with OntoWeaver
OntoWeaver is our conceptual modelling methodology and a tool that support the specification and implementation of customized web applications. It relies on a number of different ...
Yuangui Lei, Enrico Motta, John Domingue
ANOR
2006
82views more  ANOR 2006»
13 years 7 months ago
The efficiency of joint decision making in buyer-supplier relationships
This paper examines the effectiveness of joint decision making within 87 pairs of buyer-supplier relationships in manufacturing. Joint decision making is an important attribute of ...
Markus Biehl, Wade D. Cook, David A. Johnston
HICSS
2002
IEEE
106views Biometrics» more  HICSS 2002»
14 years 20 days ago
Satisfaction with Internet-Based Services
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
Mohamed Khalifa, Vanessa Liu