260 search results - page 13 / 52 » Methodology for customer relationship management |
EEE
2005
IEEE
14 years 1 months ago
2005
IEEE
E-commerce web sites that sell highly customized products tend to be very complex in terms of the underlying logical model of the customization process. We present a systematic ap...
IFIP
1993
Springer
13 years 11 months ago
1993
Springer
EPOS is a kernel software engineering environment, o ering integrated software con guration and process management. The EPOS process modeling PM support system runs on top of th...
WWW
2008
ACM
14 years 8 months ago
2008
ACM
Based on our field studies and consultations with field experts, we identified three main problems that are of key importance to online web personalization and customer relationsh...
KDD
2005
ACM
14 years 1 months ago
2005
ACM
A lift curve, with the true positive rate on the y-axis and the customer pull (or contact) rate on the x-axis, is often used to depict the model performance in many data mining ap...
FC
2004
Springer
14 years 1 months ago
2004
Springer
Abstract. Systems for the support of customer relationship management are becoming increasingly attractive for vendors. Loyalty systems provide an interesting possibility for vendo...