260 search results - page 17 / 52 » Methodology for customer relationship management |
CIKM
2009
Springer
14 years 2 months ago
2009
Springer
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
ECAI
2000
Springer
14 years 2 days ago
2000
Springer
The web is fast maturing into an important marketing medium that provides businesses with the ability to undertake oneto-one marketing and provide personalised services to their cu...
LREC
2008
13 years 9 months ago
2008
This paper describes a Name Matching Evaluation Laboratory that is a joint effort across multiple projects. The lab houses our evaluation infrastructure as well as multiple name m...
HICSS
2003
IEEE
14 years 1 months ago
2003
IEEE
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
JECR
2002
13 years 7 months ago
2002
Extended enterprises are networks of organizations interconnected to exchange critical resources, such as raw materials, labor, access to markets, specialized skills and knowledge...