260 search results - page 28 / 52 » Methodology for customer relationship management |
OOIS
2001
Springer
14 years 2 months ago
2001
Springer
The creation of a development process is a challenging task. The application, customization and refinement of generic process models into fine-grained process steps suitable for a...
SIGSOFT
2003
ACM
14 years 3 months ago
2003
ACM
This paper presents PLUTO, a simple and intuitive methodology to manage the testing process of product lines, described as Product Lines Use Cases (PLUCs). PLUCs are an extension ...
HICSS
2003
IEEE
14 years 3 months ago
2003
IEEE
This research adopts Barua’s [1] three-tier Business Value Complementarity (BVC) model to study the performance of telephone companies (Telcos). Our study integrates constructs ...
JITECH
2008
13 years 10 months ago
2008
In recent years, enterprise system (ES) software markets have been very dynamic. While contemporary customers are increasingly seeking ES solutions that require less and less cust...
AGILEDC
2003
IEEE
14 years 3 months ago
2003
IEEE
As part of the delivery an automated hub for a postal operator, the Solystic company has to build a complex and feature rich Information System that supports a highly automated pr...