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» Methodology for customer relationship management
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ICDIM
2007
IEEE
13 years 11 months ago
Exploiting contextual handover information for versatile services in NGN environments
Users in ubiquitous and pervasive computing environments will be much more empowered in ways to access and to control their navigation. Handover, the vital event in which a user c...
Edson dos Santos Moreira, David N. Cottingham, Jon...
WSC
2008
13 years 10 months ago
Lean engineering for planning systems redesign - staff participation by simulation
Lean manufacturing aims at flexible and efficient manufacturing systems by reducing waste in all forms, such as, production of defective parts, excess inventory, unnecessary proce...
Durk-Jouke van der Zee, Arnout Pool, Jakob Wijngaa...
AVI
2004
13 years 9 months ago
SWAPit: a multiple views paradigm for exploring associations of texts and structured data
Visualization interfaces that offer multiple coordinated views on a particular set of data items are useful for navigating and exploring complex information spaces. In this paper ...
Andreas Becks, Christian Seeling
ICWE
2010
Springer
13 years 5 months ago
Script Programmers as Value Co-creators
Website owners are gradually realising the benets of viewing customers as co-creators of value. Unfortunately, current development models oer little help in understanding and manag...
Cristóbal Arellano, Oscar Díaz, Jon ...
JTAER
2008
116views more  JTAER 2008»
13 years 7 months ago
Disruptions in Information Flow: A Revenue Costing Supply Chain Dilemma
The integration of supply chains as a mechanism for value creation is largely dependent on continuous flow of real time accurate information from the customer back upstream to the...
Albert Munoz, Michael D. Clements