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    » Methodology for customer relationship management
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    DSS
    2006
    119views more  DSS 2006»
    Identifying issues in customer relationship management at Merck-Medco
    13 years 7 months ago
    Identifying issues in customer relationship management at Merck-Medco
    Download  www.misrc.umn.edu
    Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory...
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    EXPERT
    2007
    63views more  EXPERT 2007»
    Cost-Sensitive-Data Preprocessing for Mining Customer Relationship Management Databases
    13 years 7 months ago
    Cost-Sensitive-Data Preprocessing for Mining Customer Relationship Management Databases
    Download  www.cse.ust.hk
    Jeffrey Junfeng Pan, Qiang Yang, Yiming Yang, Lei ...
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    INFSOF
    2007
    64views more  INFSOF 2007»
    Critical success factors for a customer relationship management strategy
    13 years 7 months ago
    Critical success factors for a customer relationship management strategy
    Download  www.lisi.usb.ve
    Luis Eduardo Mendoza, Alejandro Marius, Marí...
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    JCP
    2006
    102views more  JCP 2006»
    General Methodology for Analysis and Modeling of Trust Relationships in Distributed Computing
    13 years 7 months ago
    General Methodology for Analysis and Modeling of Trust Relationships in Distributed Computing
    Download  www.academypublisher.com
    In this paper, we discuss a general methodology for analysis and modeling of trust relationships in distributed computing. We discuss the classification of trust relationships, cat...
    Weiliang Zhao, Vijay Varadharajan, George Bryan
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    HICSS
    2005
    IEEE
    120views Biometrics» more  HICSS 2005»
    Customer Knowledge Management Competence: Towards a Theoretical Framework
    14 years 1 months ago
    Customer Knowledge Management Competence: Towards a Theoretical Framework
    Download  www.betsaonline.com
    Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
    Minna Rollins, Aino Halinen
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