This paper presents an exploratory process in which three industrial usability groups, in cooperation with HCI researchers, worked to reframe their own work practice. The usabilit...
Field usability research involves observing people in their own environments—for example, workplaces, homes, and schools—to learn their normal or natural behavior. Through fie...
Accessibility auditors have to choose a method when evaluating accessibility: expert review (a.k.a. conformance testing), user testing, subjective evaluations, barrier walkthrough...
—Stability (robustness) of feature selection methods is a topic of recent interest, yet often neglected importance, with direct impact on the reliability of machine learning syst...
Frequently the behaviour of an information system is functionally correct, but it does not meet some quality criteria, such as completeness, consistency, and usability. One way to...