Abstract. In order to support business processes effectively, their implementation by a process management systems (PMS) must be as close to the real world’s processes as possib...
Barbara Weber, Manfred Reichert, Stefanie Rinderle...
This paper discusses about how business intelligence on a website could be obtained from users’ access records instead of web logs of “hits”. Users’ access records are cap...
Semantic Business Process Management (SBPM) has been proposed as an extension of BPM with Semantic Web and Semantic Web Services (SWS) technologies in order to increase and enhance...
Ana Karla Alves de Medeiros, Carlos Pedrinaci, Wil...
Abstract. Institutional databases can be instrumental in understanding a business process, but additional data may broaden the empirical perspective on the investigated process. We...
- Websites are used to establish the company’s policy and image, to promote and sell goods or support services and to provide customer support and to facilitate the communication...