Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
We introduce an active data mining paradigm that combines the recent work in data mining with the rich literature on active database systems. In this paradigm, data is continuousl...
This paper presents the PLANMINE sequence mining algorithm to extract patterns of events that predict failures in databases of plan executions. New techniques were needed because ...
Mohammed Javeed Zaki, Neal Lesh, Mitsunori Ogihara
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Privacy and security concerns can prevent sharing of data, derailing data mining projects. Distributed knowledge discovery, if done correctly, can alleviate this problem. The key ...