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» Mining Client-Side Activity for Personalization
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KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 8 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
IJMMS
2007
91views more  IJMMS 2007»
13 years 7 months ago
Mining communities and their relationships in blogs: A study of online hate groups
Blogs, often treated as the equivalence of online personal diaries, have become one of the fastest growing types of Web-based media. Everyone is free to express their opinions and...
Michael Chau, Jennifer Jie Xu
VLDB
2000
ACM
133views Database» more  VLDB 2000»
13 years 11 months ago
Memex: A Browsing Assistant for Collaborative Archiving and Mining of Surf Trails
Keyword indices, topic directories, and link-based rankings are used to search and structure the rapidly growing Web today. Surprisingly little use is made of years of browsing ex...
Soumen Chakrabarti, Sandeep Srivastava, Mallela Su...
SIGCOMM
2012
ACM
11 years 10 months ago
Predicting location using mobile phone calls
Location prediction using mobile phone traces has attracted increasing attention. Owing to the irregular user mobility patterns, it still remains challenging to predict user locat...
Daqiang Zhang, Athanasios V. Vasilakos, Haoyi Xion...
WSDM
2010
ACM
172views Data Mining» more  WSDM 2010»
14 years 5 months ago
Early Online Identification of Attention Gathering Items In Social Media
Activity in social media such as blogs, micro-blogs, social networks, etc is manifested via interaction that involves text, images, links and other information items. Naturally, s...
Michael Mathioudakis, Nick Koudas, Peter Marbach