The Web has become an excellent source for gathering consumer opinions. There are now numerous Web sites containing such opinions, e.g., customer reviews of products, forums, disc...
Appropriate use of group consensus on service consumers’ QoS opinions can improve web service discovery. Web service participants with different backgrounds or preferences may n...
Wei-Li Lin, Chi-Chun Lo, Kuo-Ming Chao, Nick Godwi...
Weblogs and message boards provide online forums for discussion that record the voice of the public. Woven into this mass of discussion is a wide range of opinion and commentary a...
Natalie S. Glance, Matthew Hurst, Kamal Nigam, Mat...
Merchants selling products on the Web often ask their customers to share their opinions and hands-on experiences on products they have purchased. Unfortunately, reading through al...