Abstract. We present a prototype system, code-named Pulse, for mining topics and sentiment orientation jointly from free text customer feedback. We describe the application of the ...
Michael Gamon, Anthony Aue, Simon Corston-Oliver, ...
The web contains a wealth of product reviews, but sifting through them is a daunting task. Ideally, an opinion mining tool would process a set of search results for a given item, ...
Identifying domain-dependent opinion words is a key problem in opinion mining and has been studied by several researchers. However, existing work has been focused on adjectives an...
Merchants selling products on the Web often ask their customers to share their opinions and hands-on experiences on products they have purchased. As e-commerce is becoming more an...
It is a common practice that merchants selling products on the Web ask their customers to review the products and associated services. As e-commerce is becoming more and more popu...