Process mining techniques attempt to extract non-trivial and useful information from event logs recorded by information systems. For example, there are many process mining techniqu...
Ana Karla Alves de Medeiros, Antonella Guzzo, Gian...
Workflow mining aims to find graph-based process models based on activities, emails, and various event logs recorded in computer systems. Current workflow mining techniques mainly ...
Liqiang Geng, Scott Buffett, Bruce Hamilton, Xin W...
The goal of performance analysis of business processes is to gain insights into operational processes, for the purpose of optimizing them. To intuitively show which parts of the pr...
Almost all medium- and large-scale businesses rely on electronic workflow systems to manage their business processes. A key challenge is to enable the easy re-use and modification...
Social Network Marketing techniques employ pre-existing social networks to increase brands or products awareness through word-of-mouth promotion. Full understanding of social netw...