By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagno...
Srikanth Kandula, Ratul Mahajan, Patrick Verkaik, ...
Social Event Radar is a new social networking-based service platform, that aim to alert as well as monitor any merchandise flaws, food-safety related issues, unexpected eruption o...
Wen-Tai Hsieh, Chen Ming Wu, Tsun Ku, Seng-cho Tim...
This paper proposes an integration test-bed system for supply chain management, which forms the foundation for the construction of a valued manufacturing chain. The core system of...
Recently, a new generation of adaptive Process-Aware Information Systems (PAIS) has emerged, which allows for dynamic process and service changes (e.g., to insert, delete, and mov...
Personalized search and browsing is increasingly vital especially for enterprises to able to reach their customers. Key challenge in supporting personalization is the need for ric...