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BPM
2006
Springer
128views Business» more  BPM 2006»
13 years 11 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
SAC
2004
ACM
14 years 27 days ago
Creation and management of versions in multiversion data warehouse
A data warehouse (DW) provides an information for analytical processing, decision making, and data mining tools. On the one hand, the structure and content of a data warehouse ref...
Bartosz Bebel, Johann Eder, Christian Koncilia, Ta...
HICSS
2002
IEEE
142views Biometrics» more  HICSS 2002»
14 years 12 days ago
Multi-perspective Enterprise Modeling (MEMO) - Conceptual Framework and Modeling Languages
For many companies, the strategic as well as the organizational fit of their information systems is a pivotal factor for staying competitive. At the same time, there is an increas...
Ulrich Frank
BPM
2006
Springer
98views Business» more  BPM 2006»
13 years 11 months ago
Structured Service Composition
Composition languages like BPEL and many enactment tools only support structured process models, while most composition approaches only consider unstructured models. In this paper,...
Rik Eshuis, Paul W. P. J. Grefen, Sven Till
APN
2006
Springer
13 years 11 months ago
Can I Execute My Scenario in Your Net? VipTool Tells You!
This paper describes the verification module (the VipVerify Module) of the VipTool [4]. VipVerify allows to verify whether a given scenario is an execution of a system model, given...
Robin Bergenthum, Jörg Desel, Gabriel Juh&aac...