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WSC
2007
13 years 11 months ago
2007
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
IMC
2004
ACM
14 years 2 months ago
2004
ACM
In this paper, we study the live streaming workload from a large content delivery network. Our data, collected over a 3 month period, contains over 70 million requests for 5,000 d...
CANDC
2009
ACM
13 years 6 months ago
2009
ACM
There has been much recent interest in the development of tools to foster remote collaboration and shared creative work. An open question is: what are the guidelines for this proc...
ACNS
2006
Springer
14 years 15 days ago
2006
Springer
Abstract. We study the impact of malicious synchronization on computer systems that serve customers periodically. Systems supporting automatic periodic updates are common in web se...
ECOOP
2004
Springer
14 years 2 months ago
2004
Springer
Design patterns are a standard means to create large software systems. However, with standard object-oriented techniques, typical implementations of such patterns are not themselv...