Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
The success of an executive information system (EIS) depends upon many factors, including providing support for the strategic management process (SMP). The SMP is comprised of fiv...
Sanjay K. Singh, Hugh J. Watson, Richard T. Watson
Abstract. We propose a prediction-based best-effort real-time service to support distributed, interactive applications in shared, unreserved computing environments. These applicati...
Peter A. Dinda, Loukas F. Kallivokas, Bruce Loweka...
Although inexpensive, high performance computer graphics hardware has become commonly available, its application in the mobile agent and networking fields has thus far been limite...
Natural language is the main presentation means in industrial requirements documents. This leads to the fact that requirements documents are often incomplete and inconsistent. Desp...