For several years, the financial services industry has discovered the opportunities of different channels like the Internet, call-centers, WAP etc. Many banks built up separate di...
Jochen Dzienziol, Michael Eberhardt, Annette Renz,...
Warehouse or distribution centre managers have to decide how to collect the products to fulfill customers requests but also where to locate the products (SKUs) and how much space ...
Jean Philippe Gagliardi, Jacques Renaud, Angel Rui...
The Internet can be used as an instrument to serve the market for management education. Depending on the educational demands of customers, the usage of the Internet varies. In the...
A customer of high assurance software recently sponsored a software engineering experiment in which a small real-time software system was developed concurrently by two popular sof...
[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within b...