Organizations increasingly coordinate their product and service development processes to deliver their products and services as fast as possible, and to involve employees, custome...
: Product customization has become a commonplace topic in the last few years. Cars can be equipped with numerous gadgets, cell phones come in different colours and so on. In all th...
Christoph Wiesen, Thorsten Wunderlich, Robert Mert...
—We analyze the anonymous communication patterns of 2.5 million customers of a Belgian mobile phone operator. With these communications, we construct a social network of customer...
Gautier Krings, Francesco Calabrese, Carlo Ratti, ...