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JBCS
2010
152views more  JBCS 2010»
13 years 8 months ago
Evolution support in heterogeneous service-oriented landscapes
We present an incarnation of the Enterprise Physics vision sketched in [3] that provides automatic or semi-automatic support for evolution and change management in heterogeneous le...
Tiziana Margaria, Bernhard Steffen, Christian Kubc...
CLUSTER
2008
IEEE
13 years 9 months ago
Translating Service Level Objectives to lower level policies for multi-tier services
Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
FIS
2010
13 years 7 months ago
Managing On-Demand Business Applications with Hierarchical Service Level Agreements
Business applications are facing an increasing demand for being delivered as on-demand services. Service Level Agreements (SLAs) are a common way for specifying the exact condition...
Wolfgang Theilmann, Ulrich Winkler, Jens Happe, Il...
ICSEA
2009
IEEE
13 years 7 months ago
Integrating IT Service Management within the Enterprise Architecture
-- Published work in the IT services area is generally centered on the description of management best practices or specific technological issues. There is a lack of empirical studi...
Anacleto Correia, Fernando Brito e Abreu
EMISA
2006
Springer
14 years 1 months ago
Implementing a Service-Oriented Architecture for Small and Medium Organisations
: This paper explains how we have designed a service-oriented architecture by combining and extending several open source environments. We show how the IT architecture of the Natio...
Pascal Bauler, Fernand Feltz, Nicolas Biri, Philip...