Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Missing or imprecise requirements can lead stakeholders to make incorrect assumptions. A "Not a Problem" defect report (NaP) describes a software behavior that a stakeho...
Tables are a universal idiom to present relational data. Billions of tables on Web pages express entity references, attributes and relationships. This representation of relational...
Background: A central question in cancer biology is what changes cause a healthy cell to form a tumor. Gene expression data could provide insight into this question, but it is dif...
The knowledge required to develop complex software has historically existed in programming folklore, the heads of experienced developers, or buried deep in the code. These locatio...