—Real-time access to key performance indicators is necessary to ensure timeliness and effectiveness of operational business processes. The concept of Business Activity Monitoring...
Jan-Philipp Friedenstab, Christian Janiesch, Marti...
The specification, analysis, and administration of business processes have charged great importance in this last time. This has been caused by a competitive industry necessity, dy...
Narayan C. Debnath, Daniel Riesco, Manuel Pé...
Process management is a method for improving Boeing's business processes, however many aspects have been difficult to implement. eQuality is a software system based on a frame...
Jeffrey Bradshaw, Peter Holm, Oscar Kipersztok, Th...
Abstract. A method is proposed whereby values for Service Level Objectives (SLOs) of an SLA can be chosen to reduce the sum IT infrastructure cost plus business financial loss. Bu...
ThelinkagesbetweenISandbusinessunitsarerecognizedasbeingcriticaltoinformationsystemsdevelopment processes and outcomes. Previous research has found that they are associated with b...
Amrit Tiwana, Anandhi S. Bharadwaj, V. Sambamurthy