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WSC
2007
13 years 11 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
CHI
2007
ACM
14 years 9 months ago
Expressing emotion in text-based communication
Our ability to express and accurately assess emotional states is central to human life. The present study examines how people express and detect emotions during text-based communi...
Jeffrey T. Hancock, Christopher Landrigan, Courtne...
TOG
2012
206views Communications» more  TOG 2012»
11 years 11 months ago
Beady: interactive beadwork design and construction
We introduce the interactive system “Beady” to assist the design and construction of customized 3D beadwork. The user first creates a polygonal mesh model called the design m...
Yuki Igarashi, Takeo Igarashi, Jun Mitani
HUC
2007
Springer
14 years 3 months ago
Haggle: Seamless Networking for Mobile Applications
This paper presents Haggle, an architecture for mobile devices that enables seamless network connectivity and application functionality in dynamic mobile environments. Current appl...
Jing Su, James Scott, Pan Hui, Jon Crowcroft, Eyal...
ICWS
2008
IEEE
13 years 10 months ago
Communications Semantics for WSBPEL Processes
WSBPEL [2] opens up the possibility of applying a range of formal techniques to the verification of Web service behaviors from two points of view: constraints between activities w...
Walid Fdhila, Mohsen Rouached, Claude Godart