As people accumulate hundreds of “friends” in social media, a flat list of connections becomes unmanageable. Interfaces agnostic to social structure hinder the nuanced sharin...
Diana MacLean, Sudheendra Hangal, Seng Keat Teh, M...
The popularity of email has triggered researchers to look for ways to help users better organize the enormous amount of information stored in their email folders. One challenge th...
Giuseppe Carenini, Raymond T. Ng, Xiaodong Zhou, E...
Much of our daily communication activity involves managing interpersonal communications and relationships. Despite its importance, this activity of contact management is poorly un...
Machine learning and data mining can be effectively used to model, classify and discover interesting information for a wide variety of data including email. The Email Mining Toolk...
The increasing availability of electronic communication data, such as that arising from e-mail exchange, presents social and information scientists with new possibilities for char...
R. Dean Malmgren, Jake M. Hofman, Luis A. N. Amara...