Abstract. We have explored the role of user modelling in live help systems for e-commerce web sites. There are several potential benefits with user modelling in this context: 1) H...
We present a method for modeling user navigation on a web site using grammatical inference of stochastic regular grammars. With this method we achieve better models than the previo...
With current projections regarding the growth of Internet sales, online retailing raises many questions about how to market on the Net. While convenience impels consumers to purch...
George Prassas, Katherine C. Pramataris, Olga Papa...
This paper presents results of an extensive long-term clickstream study of Web browser usage. Focusing on character and challenges of page revisitation, previous findings from sev...
Hartmut Obendorf, Harald Weinreich, Eelco Herder, ...
Online social sharing sites are becoming very popular nowadays among Web users, who use these sites to share their favourite items and to discover interesting and useful items fro...