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» Modeling and Predicting Software Failure Costs
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ICWS
2009
IEEE
14 years 4 months ago
Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents
: © Reiki: Serviceability Architecture and Approach for Reduction and Management of Product Service Incidents Chris Connelly, Brian Cox, Tim Forell, Rui Liu, Dejan Milojicic, Alan...
Chris Connelly, Brian Cox, Tim Forell, Rui Liu, De...
CSREAEEE
2006
103views Business» more  CSREAEEE 2006»
13 years 9 months ago
Software Engineering Employee Motivational Capital Model: SE-EMCM
The business world has been reinventing the human. Employee participative transition projects for management strategies are becoming more important in IT organizations day by day....
Serdar Turkeli
HICSS
1999
IEEE
72views Biometrics» more  HICSS 1999»
14 years 1 days ago
Software Reliability as a Function of User Execution Patterns
Assessing the reliability of a software system has always been an elusive target. A program may work very well for a number of years and this same program may suddenly become quit...
John C. Munson, Sebastian G. Elbaum
UML
2005
Springer
14 years 1 months ago
Reliability Prediction in Model-Driven Development
Abstract. Evaluating the implications of an architecture design early in the software development lifecycle is important in order to reduce costs of development. Reliability is an ...
Genaína Nunes Rodrigues, David S. Rosenblum...
NAACL
2004
13 years 9 months ago
Optimizing Automated Call Routing by Integrating Spoken Dialog Models with Queuing Models
Organizations are increasingly turning to spoken dialog systems for automated call routing to reduce call center costs. To maintain quality service even in cases of failure, these...
Tim Paek, Eric Horvitz