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CIKM
2009
Springer
14 years 4 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
OOPSLA
2009
Springer
14 years 4 months ago
Parallel programming with object assemblies
We present Chorus, a high-level parallel programming model suitable for irregular, heap-manipulating applications like mesh refinement and epidemic simulations, and JChorus, an i...
Roberto Lublinerman, Swarat Chaudhuri, Pavol Cern&...
SIGIR
2009
ACM
14 years 4 months ago
Evaluating web search using task completion time
We consider experiments to measure the quality of a web search algorithm based on how much total time users take to complete assigned search tasks using that algorithm. We first ...
Ya Xu, David Mease
ANSS
2008
IEEE
14 years 4 months ago
Simulation of Buffer Management Policies in Networks for Grids
Grid technologies are emerging as the next generation of distributed computing, allowing the aggregation of resources that are geographically distributed across different location...
Agustín C. Caminero, Anthony Sulistio, Blan...
HICSS
2008
IEEE
136views Biometrics» more  HICSS 2008»
14 years 4 months ago
The Influence of Instant Messaging Usage Behavior on Organizational Communication Satisfaction
In recent years, instant messaging (IM) has become a popular medium of online communication. While IM is expanding into the enterprise beyond personal use, it brings the convenien...
Shih-Ming Pi, Yi-Chih Liu, Tsang-Yao Chen, Shih-Hu...
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