The development of software products has become a highly cooperative and distributed activity involving working groups at geographically distinct places. These groups show an incr...
The ability to model cognitive agents depends crucially on being able to encode and infer with contextual information at many levels (such as situational, psychological, social, or...
Srini Narayanan, Katie Sievers, Steven J. Maiorano
A hierarchical extension of the finite mixture model is presented that can be used for the analysis of nested data structures. The model permits a simultaneous model-based cluster...
Knowledge of how people interact is important in many disciplines, e.g. organizational behavior, social network analysis, information diffusion and knowledge management applicatio...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...