Business processes access Data Warehouse (DWH) information for performance measurement, supporting business decisions. Today, there are no conceptual models available that make th...
The estimation of the impact on performance in business process (BP) by introducing an information system (IS) is an important practical problem in investment appraisal. This pape...
With the evolution of Grid technologies and the application of Service-Oriented Architecture (SOA), more and more enterprises are integrated and collaborated with each other in a ...
: We present a business process performance evaluation approach based on a hierarchy of interacting analytical performance models from semanticoriented key performance indicator mo...