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SIGSOFT
2001
ACM
14 years 8 months ago
An architecture for flexible, evolvable process-driven user-guidance environments
Complex toolsets can be difficult to use. User interfaces can help by guiding users through the alternative choices that might be possible at any given time, but this tends to loc...
Timothy J. Sliski, Matthew P. Billmers, Lori A. Cl...
MOBISYS
2008
ACM
14 years 7 months ago
Sixthsense: rfid-based enterprise intelligence
RFID is widely used to track the movement of goods through a supply chain. In this paper, we extend the domain of RFID by presenting SixthSense, a platform for RFID-based enterpri...
Lenin Ravindranath, Venkata N. Padmanabhan, Piyush...
ATAL
2009
Springer
14 years 2 months ago
Graph-based methods for the analysis of large-scale multiagent systems
Multiagent systems are often characterized by complex, and sometimes unpredictable interactions amongst their autonomous components. While these systems can provide robust and sca...
Wilbur Peng, William Krueger, Alexander Grushin, P...
CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
SIGIR
2009
ACM
14 years 2 months ago
Evaluating web search using task completion time
We consider experiments to measure the quality of a web search algorithm based on how much total time users take to complete assigned search tasks using that algorithm. We first ...
Ya Xu, David Mease