125 search results - page 12 / 25 » Modelling Service Level Agreements for Business Process Outs... |
ICDM
2010
IEEE
13 years 5 months ago
2010
IEEE
Abstract--Support analytics (i.e., statistical analysis, modeling and mining of customer/operations support tickets data) is important in service industries. In this paper, we adop...
EDOC
2000
IEEE
13 years 11 months ago
2000
IEEE
To satisfy the need for a wide range of enterprise modelling choices, it is necessary to have a rich set of processbased and role-based modelling concepts. It is also necessary to...
IEEESCC
2007
IEEE
14 years 1 months ago
2007
IEEE
UN/CEFACT’s Modeling Methodology (UMM) is a UML profile for modeling global B2B choreographies. The basic building blocks of UMM are business transactions, which describe the e...
QSIC
2005
IEEE
14 years 1 months ago
2005
IEEE
Service workflow management which consolidates multiple services to achieve business goals has become a critical issue in service-oriented computing. Due to the unique feature of ...
MMB
2004
Springer
14 years 24 days ago
2004
Springer
In the next few years the landscape of the information and communications technology (ICT) industry will be subject to many changes. New and advanced ICT services will be brought ...