125 search results - page 6 / 25 » Modelling Service Level Agreements for Business Process Outs... |
DSS
2008
13 years 7 months ago
2008
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
CASCON
2008
13 years 9 months ago
2008
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
IEEESCC
2005
IEEE
14 years 1 months ago
2005
IEEE
Two practical paradigms are presented, which facilitate domain concepts to be directly used to model business operations: the first paradigm is based on the business artifacts and...
NOMS
1998
IEEE
13 years 11 months ago
1998
IEEE
Network Management Forum (NMF) has defined a set of basic business processes dealing with major TMN service management functions such as performance management, fault management, b...
SAC
2010
ACM
14 years 2 months ago
2010
ACM
Process as a Service (PaaS) addresses modeling, execution and management of business processes without running extensive and costly process management software. Such a flexible o...