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BPM
2010
Springer
128views Business» more  BPM 2010»
13 years 8 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
SIGCOMM
2010
ACM
13 years 8 months ago
On the forwarding capability of mobile handhelds for video streaming over MANETs
Despite the importance of real-world experiments, nearly all ongoing research activities addressing video streaming over MANETs are based on simulation studies. Earlier research s...
Stein Kristiansen, Morten Lindeberg, Daniel Rodr&i...
SIGCOMM
2010
ACM
13 years 8 months ago
Topology-aware resource allocation for data-intensive workloads
This paper proposes an architecture for optimized resource allocation in Infrastructure-as-a-Service (IaaS)-based cloud systems. Current IaaS systems are usually unaware of the ho...
Gunho Lee, Niraj Tolia, Parthasarathy Ranganathan,...
HPDC
2010
IEEE
13 years 8 months ago
A GPU accelerated storage system
Massively multicore processors, like, for example, Graphics Processing Units (GPUs), provide, at a comparable price, a one order of magnitude higher peak performance than traditio...
Abdullah Gharaibeh, Samer Al-Kiswany, Sathish Gopa...
AIS
2010
Springer
13 years 8 months ago
Community networks and the evolution of civic intelligence
Although the intrinsic physicality of human beings has not changed in millennia, the species has managed to profoundly reconstitute the physical and social world it inhabits. Alth...
Douglas Schuler
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