In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Voting is a critical component of any democratic process; and electronic voting systems should be developed following best practices for critical system development. E-voting has i...
SALSA is a link-based ranking algorithm that takes the result set of a query as input, extends the set to include additional neighboring documents in the web graph, and performs a...
Online detection of video clips that present previously unseen events in a video stream is still an open challenge to date. For this online new event detection (ONED) task, existi...
We address the problem of academic conference homepage understanding for the Semantic Web. This problem consists of three labeling tasks - labeling conference function pages, func...