The success of a company more and more depends on its ability to flexibly and quickly react to changes. Combining process management techniques and conversational case-based reason...
What do you do to make sense of a mass of information on a given topic? Paradoxically, you likely add yet more information to the pile: annotations, underlining, bookmarks, cross-...
Lois M. L. Delcambre, David Maier, Shawn Bowers, M...
In this paper, we describe two mission critical applications currently deployed by Telecom Italia in the Operations Support System domains. The first one called "Network Neut...
This paper is mainly concerned with the extension of database management systems querying capabilities, so that users may address queries involving preferences and get discriminate...
In this paper we present the RoleX environment for multi-agent systems. Born to support the management of role-based interactions, Rolex provides different services, in particular ...