Current workflow management systems (WFMSs) are only applicable in a reliable and secure manner, if the business process (BP) to be supported is wellstructured. As ad hoc deviatio...
Restaurant table management can have significant impact on both profitability and the customer experience. The core of the issue is a complex dynamic combinatorial problem. We sho...
Alfio Vidotto, Kenneth N. Brown, J. Christopher Be...
Temporal workflow management is important for processes that are time-driven. Claim handling, which requires the documentation, diagnosis, and resolution of customer claims due to...
Abstract. Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow managemen...
This paper describes a service-oriented approach for the integration of third-party external applications and resources into an existing open source eLearning environment. We detai...