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CIKM
2009
Springer
14 years 1 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
CIKM
2005
Springer
14 years 27 days ago
Maximal termsets as a query structuring mechanism
Search engines process queries conjunctively to restrict the size of the answer set. Further, it is not rare to observe a mismatch between the vocabulary used in the text of Web p...
Bruno Pôssas, Nivio Ziviani, Berthier A. Rib...
CIKM
2006
Springer
13 years 11 months ago
Coupling feature selection and machine learning methods for navigational query identification
It is important yet hard to identify navigational queries in Web search due to a lack of sufficient information in Web queries, which are typically very short. In this paper we st...
Yumao Lu, Fuchun Peng, Xin Li, Nawaaz Ahmed
WWW
2005
ACM
14 years 8 months ago
Sampling search-engine results
We consider the problem of efficiently sampling Web search engine query results. In turn, using a small random sample instead of the full set of results leads to efficient approxi...
Aris Anagnostopoulos, Andrei Z. Broder, David Carm...
CIKM
2004
Springer
14 years 23 days ago
Organizing structured web sources by query schemas: a clustering approach
In the recent years, the Web has been rapidly “deepened” with the prevalence of databases online. On this deep Web, many sources are structured by providing structured query i...
Bin He, Tao Tao, Kevin Chen-Chuan Chang