68 search results - page 5 / 14 » Multi-focal learning and its application to customer service... |
ODRL
2004
13 years 11 months ago
2004
Software license management is currently expanding from its traditional desktop environment into the mobile application space, but software vendors are still applying old licensing...
COMAD
2008
13 years 11 months ago
2008
In this paper we present algorithms for identifying interesting subsets of a given database of records. In many real life applications, it is important to automatically discover s...
ICWS
2009
IEEE
14 years 7 months ago
2009
IEEE
: © Mobile In-Store Personalized Services Jun Li, Ismail Ari, Jhilmil Jain, Alan H. Karp, Mohamed; Dekhil HP Laboratories HPL-2009-48 mobile shopping assistant, cross-organization...
CIKM
2008
Springer
13 years 11 months ago
2008
Springer
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
ICSE
2005
IEEE-ACM
14 years 10 months ago
2005
IEEE-ACM
Predicting software quality as perceived by a customer may allow an organization to adjust deployment to meet the quality expectations of its customers, to allocate the appropriat...