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MANSCI
2008
128views more  MANSCI 2008»
13 years 7 months ago
Optimizing Call Center Staffing Using Simulation and Analytic Center Cutting-Plane Methods
We consider the problem of minimizing staffing costs in an inbound call center, while maintaining an acceptable level of service in multiple time periods. The problem is complicat...
Júlíus Atlason, Marina A. Epelman, S...
ANOR
2004
122views more  ANOR 2004»
13 years 7 months ago
Call Center Staffing with Simulation and Cutting Plane Methods
We present an iterative cutting plane method for minimizing staffing costs in a service system subject to satisfying acceptable service level requirements over multiple time perio...
Júlíus Atlason, Marina A. Epelman, S...
TIT
2010
130views Education» more  TIT 2010»
13 years 2 months ago
Pseudo-random functions and parallelizable modes of operations of a block cipher
This paper considers the construction and analysis of pseudo-random functions (PRFs) with specific reference to modes of operations of a block cipher. In the context of message aut...
Palash Sarkar
GECCO
2003
Springer
148views Optimization» more  GECCO 2003»
14 years 26 days ago
Structural and Functional Sequence Test of Dynamic and State-Based Software with Evolutionary Algorithms
Evolutionary Testing (ET) has been shown to be very successful for testing real world applications [10]. The original ET approach focusesonsearching for a high coverage of the test...
André Baresel, Hartmut Pohlheim, Sadegh Sad...
ICSE
2007
IEEE-ACM
14 years 7 months ago
Path-Sensitive Inference of Function Precedence Protocols
Function precedence protocols define ordering relations among function calls in a program. In some instances, precedence protocols are well-understood (e.g., a call to pthread mut...
Murali Krishna Ramanathan, Ananth Grama, Suresh Ja...