The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Advances in the creation of computational materials are transforming our thinking about relations between the physical and digital. In this paper we characterize this transformati...
Cooking is a daily activity for many people. However, traditional text recipes are often prohibitively difficult to follow for people with language disorders, such as aphasia. We ...
Kimberly Tee, Karyn Moffatt, Leah Findlater, Eve M...
In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. Th...
In this paper we study tools for conviviality to develop user-friendly multiagent systems. First, we show how to use the social-cognitive concept of conviviality in multiagent sys...