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DSOM
2008
Springer
13 years 10 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
WSC
2001
13 years 10 months ago
An agent architecture for implementing command and control in military simulations
In models of military operations it is important to include the Command and Control (C2) process in order to achieve a realistic simulation of a military force's behaviour an...
Colin R. Mason, James Moffat
DRM
2007
Springer
14 years 3 months ago
Digital rights management: desirable, inevitable, and almost irrelevant
provides a very brief overview of some of the main points. References are given to my papers, where those points are explained in more detail, and citations are provided to the ext...
Andrew M. Odlyzko
CSMR
2009
IEEE
14 years 1 months ago
A Method for Choosing Software Assessment Measures Using Bayesian Networks and Diagnosis
Creating accurate models of information systems is an important but challenging task. It is generally well understood that such modeling encompasses general scientific issues, bu...
Ulrik Franke, Pontus Johnson, Robert Lagerströ...
ISPE
2003
13 years 10 months ago
Application of data mining and intelligent agent technologies to concurrent engineering
: Software agent technology has matured enough to produce intelligent agents, which can be used to control a large number of concurrent engineering tasks. Multi-agent systems are c...
Pericles A. Mitkas, Andreas L. Symeonidis, Dionisi...