Abstract. Over the last decade there has been a shift from "data-aware" information systems to "process-aware" information systems. To support business processe...
Abstract. Information is essential to decision making. Nowadays, decision makers are often overwhelmed with large volumes of information, some of which may be inaccurate, incorrect...
Given societies’ massive investment in information technology and the potentially catastrophic consequences of IT failures, it is becoming increasingly critical to understand ho...