According to ITIL, a CMDB (Configuration Management Database), containing a logical model of the IT infrastructure, forms the basis for effective and efficient IT Service Managemen...
Michael Brenner, Markus Garschhammer, Martin Saile...
The application of a knowledge management strategy does not take place in a vacuum. Successfully meeting objectives of a knowledge management strategy may depend not only on the e...
Tony Jewels, Alan Underwood, Carmen de Pablos Here...
This paper discusses how Information Extraction is used to understand and manage Dialogue in the EU-funded Companions project. This will be discussed with respect to the Senior Co...
Roberta Catizone, Alexiei Dingli, Hugo Pinto, Yori...
Abstract-- In this paper, we propose a new map-based content sharing system 'MapWiki' for ubiquitous content distribution. In MapWiki, users can publish location-dependen...