Service-Oriented Computing (SOC) enables the development and design of loosely coupled software components for integration with other software system. Since most legacy system wer...
As the use of the World Wide Web becomes more pervasive within our society, businesses and institutions are required to migrate a wide range of services to the web. Difficulties a...
Janet Lavery, Cornelia Boldyreff, Bin Ling, Colin ...
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
The ever growing size and complexity of both technical and business systems requires efficient software engineering approaches to keep development cost under control while still ...
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...