The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
In this paper, we present an approach for identity and access management (IAM) in the context of (cross-organizational) serviceoriented architectures (SOA). In particular, we deļ¬...
Waldemar Hummer, Patrick Gaubatz, Mark Strembeck, ...
This paper studies the use of statistical induction techniques as a basis for automated performance diagnosis and performance management. The goal of the work is to develop and ev...
Ira Cohen, Jeffrey S. Chase, Julie Symons, Mois&ea...
This paper discusses the performance of the Transmission Control Protocol under two aspects: First, the future Internet will provide some kind of service diļ¬erentiation and bandw...
Software license management is currently expanding from its traditional desktop environment into the mobile application space, but software vendors are still applying old licensing...