In today's dynamic business world economic success of an enterprise increasingly depends on its ability to react to internal and external changes in a quick and flexible way. ...
Abstract. When assessing the usability of BPM technologies enterprises have to rely on vendor promises or qualitative data rather than on empirical or experimental research. To add...
Recently, service orientation has increasingly been debated both in research and practice. While researchers postulate a paradigm shift towards services as the basic unit of excha...
More and more companies use "process aware" information systems to make their business processes more efficient. To do this, workflow definitions must be formulated in a ...
Abstract. The application of process mining techniques to real-life corporate environments has been of an ad-hoc nature so far, focused on proving the concept. One major reason for...