Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
—Data warehouse (DW) systems integrate data from heterogeneous sources and are used by decision makers to analyze the status and the development of an organization. Traditionally...
Question Answering Systems (QAS) are receiving increasing attention from information systems researchers, particularly those in the information retrieval and natural language proc...
Users commonly rely just on scarce textual annotation when their searches for images are semantic or conceptual based. Rich visual information is often thrown away in basic annota...
Service-Oriented Computing (SOC) enables the development and design of loosely coupled software components for integration with other software system. Since most legacy system wer...